Monday 19 December 2016

Alex Polizzi’s Fixer Karl to speak at our conference



Retail consultant Karl McKeever who appeared on BBC TV’s ‘Alex Polizzi – The Fixer’ will be speaking at our annual conference in January (2017).

Garden centre chiefs and their teams who attend the event on January 23 will be offered advice by Karl on how to improve their customer experience and their commercial performance.

Following his work helping to transform the fortunes of the Wimbledon-based pet store, Creature Company, on the well-known BBC 2 TV show ‘Alex Polizzi – The Fixer’, Karl has gone on to share his visual merchandising tips to help improve other retailers’ businesses nationwide.

Karl is very well-known in the retail world and has worked for some of the world’s biggest brands. He was established as the retail consultant that global brands trust before his TV appearance but has reached an even greater audience since working on the programme.

He’ll be sharing his inspirational expertise on shopping psychology and giving us all an insight into what our customers actually want and how we can provide it.

His presentation to delegates will include the importance of thinking like a shopper and helping shoppers avoid choice and navigation angst during their purchase journey. He will also give his advice on how to create some instore theatre and the value of upcycling existing fixtures, for those on a small budget, to revitalise the shopping experience they offer.

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