MEMBER garden centres who have not yet had their annual inspections will receive a visit soon (up to and including June 19, 2015).
Since March member garden centres have been assessed across all departments and awarded an overall score. Those who have not yet had their visits will do so very soon.
The inspectors are reporting back so far that they are delighted with what they are seeing and that standards are especially good this year, particularly at the top end.
We are urging all garden centres yet to be visited to be prepared for their inspection. Inspectors drop in unannounced and you can’t put them off and ask them to come back another day. Inspections cannot be delayed or deferred because of any ongoing display or building work – customers see this when they visit! Garden centres will not lose marks because of such activities provided they are carried out safely and disruption is minimised with the customer in mind.