AN EXPERT in multi-channel retailing will
be presenting at our annual conference in January (2014) to help us all get
behind the digital age.
David Oliver, a partner in PwC’s Retail
Consulting team, will be focusing on giving attendees advice on how they can
embrace digital transformation by integrating e-commerce with store channels.
We are delighted to have such an
experienced speaker coming to our annual conference this year. David will
explain to members about how to create a ‘Total Retail’ business model. It
promises to be a fascinating presentation and is especially important in this
ever more demanding digital age when all retailers need an online presence.
David’s experience includes digital
strategy and transformation, operating model design, organisation design, IT
strategy, value chain transformation, mobile strategy and customer experience.
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